FAQs

If the order has not yet shipped, we will process the refund within 3 business days.
If the order was shipped, pls contact with the related sales manager for help . If there is any complaint pls contact our senor managers via emails:[email protected]OR[email protected]

If the above situation occurs.Please contact us here with your name, phone number, part number ordered and your shipping address.

Please take pictures of the damaged part(s) as we will need them to further investigate the claim. Depending on the severity of the damage, we will either replace the entire part or send out a replacement component. If you’re missing a component, please identify the component you’re missing and we’ll send you a replacement. Regardless, our Dedicated Customer Service Team will make sure you’re taken care of.

Yes, we take all major credit and debit cards.

EXW, FOB, CIF, DDU.

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

T/T 30% as deposit and 70% T/T before delivery. We’ll show you the photos of the products and packages before you pay the balance.

Please leave messages and submit your enquiry information by the online expression.
When receive the leave messages,we will contact with you as soon as possible.
Please click here to make a setting up for leave messages.
Please note: In order to be efficient with each other, please be sure to clarify your needs and note your company name